Frequently Asked Questions

Frequently Asked Questions2025-10-28T20:43:54+00:00
Who do I contact for support or questions?2025-10-28T18:42:31+00:00

Email us at info@samaritanshield.com or call (815) 704-5678. Our team is happy to help!

Where can I download the Safety Data Sheet (SDS)?2025-10-28T18:42:09+00:00

Visit the Downloads page for all documentation including the SDS, usage guides, and technical sheets.

Is there proof that Samaritan Shield works?2025-10-28T18:41:37+00:00

Yes. Our formulation has undergone third-party lab testing, and results are available on our Research page or by request.

Do you ship internationally?2025-10-28T18:40:46+00:00

At this time, Samaritan Shield ships within the U.S. and Canada. For international distribution, please reach out to our sales team.

Do you offer bulk pricing for businesses or institutions?2025-10-28T18:40:28+00:00

Yes. Visit our Distributor Login or Retailer Login page to access bulk ordering and tiered pricing. You can also contact us directly for custom quotes.

Can I set up a recurring order?2025-10-28T18:39:25+00:00

Yes! We offer Subscribe & Save options for automatic delivery at your preferred frequency. Available at checkout.

Will it leave a residue or film?2025-10-28T18:38:45+00:00

No. When applied as directed, Samaritan Shield dries clear and residue-free.

Can I use it with other cleaning products?2025-10-28T18:38:29+00:00

Yes, but it’s best to apply Samaritan Shield after cleaning. Harsh chemicals may degrade its protective layer, so reapply as needed after heavy cleaning.

How do I apply Samaritan Shield?2025-10-28T18:38:11+00:00

Spray:  Clean the surface first, then spray Samaritan Shield directly. Let it air dry completely—no need to rinse. It forms an invisible barrier once dry.

Wipes: Clean the surface first, then wipe with Samaritan Shield directly on surface. Let it air dry completely—no need to rinse. It forms an invisible barrier once dry.

What surfaces is it compatible with?2025-10-28T18:36:58+00:00

It can be used on most hard surfaces like granite, laminates, stainless steel, tile, and also on soft materials like leather and upholstery. Always spot-test on delicate surfaces before full application.

Can it be used on food-contact surfaces?2025-10-28T18:36:42+00:00

Yes. Samaritan Shield is safe for use on food-prep areas such as kitchen counters, appliances, and tables. Allow the product to dry completely before use.

Is Samaritan Shield safe for kids and pets?2025-10-28T18:36:24+00:00

Yes. Samaritan Shield uses 100% sustainable, non-toxic ingredients and is safe for homes with children, pets, and food preparation surfaces.

How is this different from a disinfectant?2025-10-28T18:35:21+00:00

Disinfectants kill germs on contact but stop working once they dry. Samaritan Shield continues to protect surfaces for days and even weeks after application, creating a longer-lasting clean.

Does it kill viruses and bacteria?2025-10-28T18:35:35+00:00

Samaritan Shield forms a protective barrier that disrupts microbial integrity, reducing the presence of harmful microbes on surfaces. It has been lab-tested for antimicrobial effectiveness. Specific test results are available on our Research page.

How long does Samaritan Shield protect surfaces?2025-10-28T18:34:23+00:00

Samaritan Shield provides up to 21 days of protection on hard surfaces, depending on the level of traffic and surface type. Reapplication frequency may vary based on usage and cleaning routines.

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